On Call 24/7 Emergency Foam Shipments

Worldwide 1.817.473.9964
United States & Caribbean 1.800.222.3710

Chemguard’s Commitment to You

  • We will respond to your emergency foam shipment requests 24 hours a day,
    7 days a week. 
  • We will use the fastest shipping service available to send your order where it is needed, around the globe. 
  • Our customer support personnel will track your order and provide technical advice as required.

Chemguard provides emergency customer support worldwide 24 hours a day, 7 days a week.  For details on Chemguard’s On Call 24/7, see below or print this page.

Product Availability

Our On Call 24/7 emergency product inventory for fire suppression foam concentrates includes:

  • 3% aqueous film-forming foam (AFFF)
  • Military Specification 3% AFFF
  • Ultraguard 3% x 3% alcohol-resistant aqueous film-forming foam (AR-AFFF)
  • Class A foam
  • Xtreme Class A mine foam

Pricing

Chemguard On Call 24/7 pricing:

  • Existing product pricing schedule – no inflated pricing due to an emergency. If customer has no existing price schedule, pricing will be quoted at time of request.
  • Shipping billed at cost. Emergency rates may apply.
  • Overtime rates may apply to after-hours manufacturing and loading.

Ordering Instructions

When you phone Chemguard for On Call 24/7 emergency support, please have the following information available:

  • Company name
  • Purchase order
  • Billing address
  • Shipping information

Return Policy

Chemguard return policy for emergency foam shipments:

  • No restock fee for unused product returned within five days after receipt of shipment with tamper seals unbroken.
  • Product returned with tamper seals broken will be considered “purchased” and not accepted for credit.
  • Return shipping at the customer’s expense.

For more information, contact fire suppression customer support.